Shipping policy
Shipping Policy
Thank you for shopping with Rox and Sox! Here's everything you need to know about how we get your order to you.
Processing Time All orders are processed within [X] business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options:
- Standard Delivery: [X–X] business days — £[X]
- Express Delivery: [X–X] business days — £[X]
- Free standard delivery on orders over £[X]
International Shipping We currently ship to [list countries/regions]. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you'll receive a confirmation email with tracking information.
Lost or Delayed Orders If your order hasn't arrived within [X] days of your expected delivery date, please contact us at [your email address] and we'll look into it for you.
Contact Us If you have any questions about your order, get in touch at [your email address].